jamu Legal Notice

When you access jamu from your phone in Jakarta, Surabaya, Bandung, or Medan, you're entering a platform that operates under specific legal boundaries. We want to be clear about where we operate, who can use our service, and what your responsibilities are as an account holder.

This legal notice sets out the jurisdictional framework for jamu. It explains that our services are available only where local law permits, that you are responsible for verifying compliance with your own jurisdiction's law, and that we do not claim to be licensed or regulated in any specific country.

We believe transparency about legal boundaries builds trust. This page covers the essentials; for detailed terms, see our full Terms & Conditions and Privacy Policy.

Service Availability and Jurisdiction

We do not offer our services in jurisdictions where online wagering is prohibited by local law. jamu is available only where applicable law permits account holders to access online gaming and sportsbook platforms.

We operate across supported regions in Southeast Asia. If you are accessing jamu from a jurisdiction where it is prohibited, we reserve the right to suspend or close your account without liability. It is your responsibility to verify that access and use of jamu comply with the laws of your own jurisdiction.

We do not claim to be licensed, regulated, or approved by any government or regulatory body in any specific country. We operate as a platform provider in jurisdictions where such operation is permitted by local law.

Account Eligibility and User Responsibility

To open an account on jamu, you must be of legal age in your jurisdiction. You must not be prohibited by local law from accessing online gaming platforms. You are solely responsible for determining whether you are eligible to use jamu under the laws of your jurisdiction.

By opening an account, you represent and warrant that:

• You are of legal age in your jurisdiction.
• You are not prohibited by local law from accessing online gaming platforms.
• Your use of jamu complies with all applicable laws and regulations in your jurisdiction.
• You have read and understood this legal notice, our terms, and our privacy policy.

Data Protection and Privacy

We collect and process personal data (email, phone number, identity documents, payment information) to operate jamu, verify your identity, process payments, and comply with legal obligations. Our privacy policy details how we collect, use, store, and protect your data.

We use industry-standard security measures, including SSL encryption, secure authentication, and regular security audits. However, we cannot guarantee absolute protection against all risks. Your data is stored securely and is not shared with third parties without your consent, except where required by law.

You have the right to access, correct, or request deletion of your personal data, subject to legal and operational constraints. Contact our support team to exercise these rights.

Prohibited Conduct on jamu

We prohibit the following conduct on jamu:

• Fraud, collusion, or manipulation of game outcomes.
• Use of multiple accounts to circumvent our policies or claim multiple bonuses.
• Sharing your account credentials or allowing others to use your account.
• Accessing jamu from a prohibited jurisdiction.
• Use of automated tools, bots, or scripts to interact with our platform.
• Money laundering, terrorist financing, or other illegal financial activity.

If we detect prohibited conduct, we reserve the right to suspend or close your account, forfeit your balance, and report the activity to relevant authorities where required by law.

Limitation of Liability

jamu is provided on an as-is basis. We are not liable for indirect, incidental, consequential, or punitive damages arising from your use of our platform, including losses resulting from technical failures, internet outages, payment processor errors, or force majeure events.

We are not liable for losses resulting from your own conduct, including unauthorized access to your account due to password compromise, use of prohibited jurisdictions, or violation of our terms.

Our total liability to you for any claim arising from your use of jamu is limited to the amount you have deposited into your account in the 12 months preceding the claim.

Changes to This Legal Notice

We may update this legal notice at any time. Changes take effect immediately upon posting. Your continued use of jamu after changes are posted constitutes acceptance of the updated notice.

We encourage you to review this notice periodically. If you have questions about our legal status, jurisdiction, or compliance, contact our support team via in-app chat, email, or phone during business hours.

Our support team can provide general information about our service area and policies, though they cannot provide legal advice. For legal questions specific to your jurisdiction, consult a local legal professional.

Contact for Legal Inquiries

If you have legal questions, concerns about our compliance, or wish to report prohibited conduct, contact our legal team through our support channels. We maintain records of all inquiries and respond to legal matters with priority.

For urgent matters related to account security, fraud, or legal compliance, use the in-app chat feature to reach our support team immediately. We are available during business hours and aim to respond to urgent inquiries within hours.